We try to provide as much information as possible on our website to help you order the school uniform you need quickly and correctly, and to deal withy any queries that may arise once your order is despatched or delivered.
Our Frequently Asked Questions (FAQ's) cover the common questions we receive from customers and may be the quickest way to help you with your particular query.
A: If you have forgotten your login password, simply click the 'Lost password' button on the login page. You'll be asked to enter the email address of your registered email account, where a new password will be sent. Use this new password to login to your account on the yourschooluniform.com website. For security reasons, we strongly recommend changing the new password immediately (go to 'My Account' after you've logged in).
A: Click on FIND YOUR SCHOOL UNIFORM on the homepage of the website to search for schools that have agreed to use our service for their approved logoed School Uniform.
In the search box type school name or postcode. When your school appears, click on it to see the school uniform items approved by your school. Click on the school uniform item you would like to purchase.
Select the colour if applicable and select the size required. Add to your shopping basket. To select another item click continue shopping and repeat the above. When you have selected all items click Proceed to Checkout.
At checkout stage you will be asked to register you details and an account will be set-up for you. Then proceed to delivery address and payment section
Next time you visit our website and you have registered you can login to you account and chosen school using your email address and password you have used at the registration stage.
A: We're working with hundreds of schools across the country. If you're unable to find your school, it may be that we've not started working with your school. Please contact our dedicated support team, and we'll do our best to help. We will ask you to supply the full school postal address, so please have this ready when contacting us. Thank you.
A: If you need to change anything on your order after submitting the payment, please email us with the order number and the items you would like to change on your order as soon as possible. We will attempt to make the necessary changes although this is not always possible if the items have already been produced / dispatched.